TERMS OF SERVICE
These Terms of Service govern the use of the website operated by JUSTME9 LTD and the booking of salon services offered through our website.
By accessing our website or submitting a booking, customers agree to comply with these Terms of Service.
Company Name: JUSTME9 LTD
Business Address:
9 Melcomble Street,
Melcombe Street,
London,
England,
NW1 6AE
Email: bookings@justmebeauty.online
Telephone: 020 7486 2029
Website: justmebeauty.online
JUSTME9 LTD provides professional hairdressing, hairstyling, grooming and beauty appointment services in London.
Our services may include:
Customers can review available services, select an appointment and submit booking requests through our website.
Customers may request appointments through the booking facilities available on our website.
When making a booking, customers must provide accurate contact information and select the relevant service and preferred appointment details.
A booking will be regarded as confirmed once confirmation has been issued by JUSTME9 LTD.
Customers should retain their booking confirmation for future correspondence.
Where additional information is required, our team may contact the customer using the contact details supplied during the booking process.
The applicable price for each service will be displayed before the booking is completed.
Our default online payment currency is EUR (Euros).
Customers must review the selected service, appointment details and applicable charges before submitting payment.
Payments may include:
Where an appointment deposit is required, the amount and applicable payment conditions will be displayed during the booking process.
Certain appointments may require an advance deposit.
Any deposit paid will be applied towards the relevant appointment in accordance with the booking conditions presented to the customer.
Deposit arrangements, including any applicable cancellation conditions, will be communicated before payment is completed.
Any deposit retention or deduction will remain subject to applicable statutory requirements.
Customers who wish to change an existing appointment should contact us by email.
Please provide:
Appointment changes are subject to availability.
JUSTME9 LTD will review change requests and communicate the available arrangements to the customer.
Customers wishing to cancel an appointment should contact us at:
bookings@justmebeauty.online
Cancellation requests should include the relevant booking reference and appointment information.
Any applicable cancellation conditions will be communicated during the booking process.
Where a customer has a statutory right to cancel or receive a refund, such rights will be respected.
Where a booking constitutes a distance contract under applicable consumer legislation, customers may have a statutory withdrawal period of 14 days.
The applicable withdrawal rights and any relevant exceptions depend on the nature of the service and the circumstances of the booking.
Where a customer expressly requests that a service begins during the statutory withdrawal period, the relevant legal requirements concerning express consent and acknowledgement will apply.
Where a service has been fully performed during the withdrawal period, the statutory rules concerning the loss of the withdrawal right may apply where the required legal conditions have been satisfied.
Nothing in these Terms of Service is intended to exclude or restrict mandatory statutory rights.
All appointments are subject to availability.
Where a requested appointment cannot be accommodated, JUSTME9 LTD will contact the customer to discuss an alternative appointment or appropriate payment arrangements.
If an appointment cannot be provided and the customer is entitled to a refund, the relevant payment will be refunded in accordance with applicable requirements.
Customers are responsible for:
Customers should contact us promptly if their booking information needs to be corrected.
If a customer has concerns regarding a completed appointment or the service received, they should contact us by email.
Please include the booking reference, appointment details and a clear description of the matter.
JUSTME9 LTD will review the enquiry and respond appropriately.
Where a service does not conform to the applicable contractual requirements, customers retain their statutory rights under relevant consumer legislation.
Refund requests will be assessed according to the booking conditions, the circumstances of the request and applicable consumer legislation.
Where a refund is due, it will normally be returned using the original payment method, where practicable.
The processing time for a refund may depend on the relevant financial institution and payment method.
Nothing in these Terms of Service excludes or restricts any liability that cannot legally be excluded or restricted under applicable law.
Subject to applicable legislation, JUSTME9 LTD shall not be responsible for losses arising from inaccurate information provided by customers or circumstances beyond its reasonable control.
Personal information collected during website use, appointment bookings and payment transactions will be handled in accordance with our Privacy Policy.
Customers should refer to our Privacy Policy for further information about the collection, processing, storage and retention of personal information.
JUSTME9 LTD may amend these Terms of Service where necessary to reflect changes in business operations or applicable legal requirements.
Any amendments will not remove statutory rights applicable to existing bookings.
These Terms of Service are governed by the laws of England and Wales.
Where mandatory consumer protection legislation in the customer’s country of residence applies, nothing in these Terms of Service is intended to deprive the customer of protections that cannot legally be excluded.
For booking enquiries, appointment changes, cancellations or general assistance, please contact:
JUSTME9 LTD
Business Address:
9 Melcomble Street,
Melcombe Street,
London,
England,
NW1 6AE
Email:
bookings@justmebeauty.online
Telephone:
020 7486 2029
