PRIVACY POLICY

PRIVACY POLICY

  1. INTRODUCTION

JUSTME9 LTD respects the privacy of individuals who visit our website, make enquiries or book our salon services.

This Privacy Policy explains how we collect, use, process, store and retain personal information when customers access our website, submit appointment requests or make payments.

We process personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the EU General Data Protection Regulation (EU GDPR).

  1. DATA CONTROLLER

JUSTME9 LTD is the data controller responsible for determining how and why personal information is processed in connection with our website and business activities.

Company Name: JUSTME9 LTD

Business Address:
9 Melcomble Street,
Melcombe Street,
London,
England,
NW1 6AE

Email: bookings@justmebeauty.online

Telephone: 020 7486 2029

Website Domain: justmebeauty.online

For privacy-related enquiries, customers may contact us using the email address provided above.

  1. PERSONAL INFORMATION WE COLLECT

Depending on how customers interact with our website, we may collect the following information:

Contact Information:

Booking Information:

Payment Information:

Website Information:

We only collect information that is relevant to the operation of our website, appointment arrangements and related business activities.

  1. HOW WE USE PERSONAL INFORMATION

We may process personal information for the following purposes:

  1. PAYMENT PROCESSING

JUSTME9 LTD uses Stripe as its payment processing service provider for online transactions.

When customers make payments through our website, relevant payment information is processed by Stripe in accordance with its applicable privacy terms and payment processing arrangements.

Depending on the payment method, Stripe may collect and process payment card details, billing information, transaction information and other information required to process the payment.

JUSTME9 LTD may receive transaction-related information, including payment status, transaction references, payment amounts and other relevant payment records.

We do not require customers to send full payment card details to us by email or telephone.

  1. LAWFUL BASES FOR PROCESSING

We process personal information under the following lawful bases, where applicable:

Contractual Necessity:

Processing information required to manage appointments, provide requested services and administer bookings.

Legal Obligation:

Processing information required to comply with applicable accounting, tax and other legal requirements.

Legitimate Interests:

Processing information for ordinary business administration, customer communications, record management, website operation and the handling of enquiries, provided that such interests do not override the rights and freedoms of individuals.

Consent:

Processing information where consent is required, including certain cookie and marketing activities.

Customers may withdraw consent where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

  1. DATA SHARING

We may share relevant personal information with service providers where necessary for our business operations.

These may include:

We only share information where there is an appropriate business or legal reason.

We do not sell customers’ personal information.

  1. INTERNATIONAL DATA TRANSFERS

Some service providers, including Stripe, may process personal information in countries outside the United Kingdom or European Economic Area.

Where personal information is transferred internationally, the relevant parties must apply an appropriate transfer mechanism under applicable data protection legislation.

Such mechanisms may include adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses or other legally recognised safeguards, where applicable.

  1. DATA RETENTION

JUSTME9 LTD retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and business record requirements.

Our general retention periods are:

Booking and Appointment Records:

Retained for up to 6 years after the relevant transaction or appointment, where required for business administration and the establishment, exercise or defence of legal claims.

Payment and Financial Records:

Retained for 6 years from the end of the relevant financial year, where required to meet applicable UK accounting and tax obligations.

Customer Enquiries and Correspondence:

Generally retained for up to 24 months after the enquiry has been resolved, unless a longer period is reasonably required.

Website and Technical Records:

Generally retained for up to 12 months, depending on the nature of the records and operational requirements.

Cookie Information:

Retained according to the applicable cookie type, purpose and consent settings.

Where information is no longer required, it will be deleted or anonymised, subject to applicable legal retention requirements.

  1. DATA SUBJECT RIGHTS

Subject to applicable data protection legislation, individuals may have the right to:

Requests concerning personal information may be submitted to:

Email: bookings@justmebeauty.online

We will handle requests in accordance with applicable legal requirements and response periods.

  1. COOKIES

Our website may use cookies and similar technologies to support website functionality, remember preferences and understand website usage.

Where required by applicable legislation, non-essential cookies will only be used after the appropriate consent has been obtained.

Customers may manage their cookie preferences through the available browser settings or website cookie controls.

  1. DATA PROTECTION

JUSTME9 LTD takes appropriate organisational and administrative measures when handling personal information.

Access to personal information is limited to circumstances where it is reasonably required for legitimate business purposes.

Where personal information is handled by external service providers, relevant contractual and legal arrangements apply.

  1. CHILDREN’S PRIVACY

Our website and appointment services are intended for adults.

We do not knowingly collect personal information from children without an appropriate lawful basis and, where required, parental or guardian authorisation.

  1. CHANGES TO THIS PRIVACY POLICY

JUSTME9 LTD may amend this Privacy Policy where necessary to reflect changes in business operations, applicable legislation or personal information handling practices.

Any revised version will be made available on our website.

  1. CONTACT INFORMATION

For questions, requests or concerns regarding this Privacy Policy or the handling of personal information, please contact:

JUSTME9 LTD

Business Address:
9 Melcomble Street,
Melcombe Street,
London,
England,
NW1 6AE

Email:
bookings@justmebeauty.online

Telephone:
020 7486 2029

Data Controller:
JUSTME9 LTD